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Quality Review Services, Inc. grew from a group of consumers and family members into a true professional organization, acquiring many skills unanticipated in the initial Request for Proposal or Grant Proposals. Contract with us and we will train your development team or executive staff to:
  • Anticipate staffing needs

  • Understand the budgeting process

  • Strategically plan: one, three, and five years out

  • Move toward incorporating

  • Recruit a Board of Directors

QRS will train your management staff to:
  • Hire consumers to interview other consumers

  • Train interviewers

  • Schedule interviews

  • Manage the data collection and input

  • Keep records

  • Use management skills: Human resources, planning, organizational

QRS will train interviewers to:
  • Use the survey instrument correctly for valid data collection

  • Use work skills such as reliability, promptness, proper dress, appropriate behavior, and work ethic

Quality Review Services, Inc. has developed and continues to develop policies and procedures to optimally perform our job. To efficiently operate a large scale consumer operated service like ours, or any business for that matter, it is essential to have good tools. Policies are developed by the executive staff and approved by the Board when the project becomes a corporation. In the beginning a development team or committee may put together this part of the puzzle. QRS can offer suggestions and prototypes of the following:

 

  • Mission Statement

  • Personnel Policies

  • Performance Evaluation Policy

  • Quality Improvement Plan/Program Evaluation

  • Conflict of Interest Policy

  • Financial Accountability/Separation of Duties Policy

  • Public Affairs and Public Policy 

QRS will tailor our consultation to the needs of your project or proposed project.  We can offer training for one day, consultation for one year, or anything in between. For more information, including costs, check the contact information for QRS and give us a call today.

QRS is currently working on a major project funded by grants from the State of Ohio’s Department of Mental Health (ODMH) to ADAMHS Boards and Alliances. For the past five years, through the Consumer Quality Review Team (CQRT) project, consumers of public mental health services have been surveyed across sixteen to twenty counties in western Ohio. QRS is the oldest and first independent 501(c) 3 organization operating a CQRT Project in Ohio.

QRS conducts an external review of an array of public mental health services. Data are collected by interviewing current and recent adult and child consumers and other stakeholders. The intent is to look at the entire system of mental health care from the consumer perspective, as well as that of significant others, family members, and service providers for the purpose of improving the mental health system in Ohio.

The QRS staff consists of consumers, family members, and licensed professionals. Working in partnership with the University of Cincinnati and NAMI Ohio, QRS offers a unique insight into Ohio’s system of behavioral healthcare

 

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2828 Mack Road   :::   Fairfield, Ohio  :::  513.860.2130

qrsinc@qrsinc.org